Do I need to complete the new booking, or will you adjust my current lease?
Yes, we would need to make the new booking since the current lease has been done for specific date & period. The new booking will be done by our letting team after you have agreed to your personal price offer.
For how long may I extend?
You may renew your contract for a semester or even a whole year (6-12 months). The sooner you book, the better price offer you get for your desired booking period.
May I change the apartment?
It depends on the availability of the apartments. If there is an available option, the change of the apartment is possible. Please note that there will be an admission fee in such case:
- 150€ for Semester Stay, 80€ for Full Year Stay
May I stay in the same apartment?
Yes, you may stay in the same apartment if you renew your contract before the communicated deadline. After this deadline, we will already start re-letting the apartment for the winter semester and can no longer guarantee that your current apartment will still be available for renewal.
What documents should I provide for a renewal?
In order to renew your contract, we need to receive a certificate of study enrolment or an employment certificate (in case you are a young professional) and liability insurance.
Can I stay in my apartment if I renew the contract after the communicated deadline?
It depends on the availability. If your apartment is still available, of course, we will be happy to offer it to you. However, you will no longer be eligible for personal renewal offer and will have to pay the all-in price listed online.
What can I do if I want to renew later, and my apartment is no longer available anymore?
If your apartment is no longer available, we will try to find another apartment for you (upon availability). Please note that if you already declined our renewal offer, your apartment will be directly offered online for bookings, and we can no longer guarantee that it will still be available in case you change your mind.
In which cases I might not be able to renew my contract?
You will not be able to renew your contract if you still have open payments from your current contract or if you have not provided us a SEPA Form. Please complete these steps first to be able to renew your contract.