Renewals WS 22 (AT) Renewal April 2022 LP Header
Your current apartment is secured for renewal until the 15th of May 2022, after that we can no longer guarantee its availability.

Get your
special offer

Your contract is ending before October 2022?

Renew it till the 15th of May 2022 and benefit from the special offer with our new pricing concept:

  • Save on the monthly net cold rent*
  • Pay reduced admission fee – 15 €**

 

*Only for full-year or long-term stays.
**Not applicable for apartment swaps.

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Keep on enjoying a hassle free way of living with us.

Our new
pricing concept

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What’s new?

With our new pricing concept, you can benefit from the best price offer if you renew your contract before our bookings go online. The sooner you book and longer you stay, the better price offer you get!
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Admission fee

Additionally, upfront payments for renewals are significantly lower than before. For you, it means that if you renew your contract for the same apartment, you have to pay the reduced ‘Admission fee’ (the old ‘Service fee’), which is only 15 € instead of maximum 150 €.
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‘All-in’ price

At THE FIZZ, we are committed to transparent pricing. Your new ‘All-in’ price consists of all services you enjoy while living at THE FIZZ: your apartment, community areas, House Management services, and much more. Monthly ‘All-in’ price is dependent on your length of stay and the time you book your apartment.
The sooner you book and longer you stay, the better price offer you get!

What is covered
in your
‘All-in’

Our concept

With us, you experience a whole living concept of THE FIZZ, not only an apartment.

Your ‘All-in’ price covers all the necessities and services that make your everyday living comfortable and joyful.

Apartment services:

  • Apartment
  • Furniture
  • Utilities
  • Internet / Media

Living services:

  • Move-in/Onboarding
  • House Management & Technician services
  • Rental items
  • Parcel acceptance
  • Community areas
  • Events & Game nights
  • Additional security
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Keep on
living carefree

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Special offer

Get your personal renewal offer for the new rental period from our sales team.
Fill out the form
Please note that your apartment is secured for renewal only until the 15th of May 2022, after that we can no longer guarantee its availability for renewal.

FAQ

All info
Here you will find all the answers to frequently asked questions. If you cannot find an answer to your question, you can contact our sales team at sales.austria@the-fizz.com.

Special price offer

  • How can I get a personal price offer for renewal?

Please fill out the form above and our sales team will send you your personal price offer which is dependent on your length of stay and the time you book your apartment.

  • Until when can I renew my contract and receive the special price offer? 

You can receive your special personal price offer if you renew your contract until the 15th of May 2022. In order to receive it, please fill out the form above. 

Booking

  • Do I need to complete the new booking, or will you adjust my current lease?  

Yes, we would need to make the new booking since the current lease has been done for specific date & period. The new booking will be done by our booking team after you have agreed to your personal price offer.  

  • For how long may I extend?

You may renew your contract for 6, 12 or 36 months. The sooner you book and longer you stay, the better price offer you get! 

  • May I change the apartment?  

It depends on the availability of the apartments. If there is an available option, the change of the apartment is possible. Please note that there will be a regular admission fee in such case:

    • 100 € for 12 and 36 month stays
    • 150 € for 6 month stays
  • May I stay in the same apartment?

Yes, you may stay in the same apartment if you renew your contract before the 15th of May 2022. From the 15th of May 2022, we will already start re-letting the apartment for the winter semester and can no longer guarantee that your current apartment will still be available for renewal. 

  • What documents should I provide for a renewal? 

In order to renew your contract, we need to receive a certificate of enrolment/employment (in case you are a young professional) and liability insurance. 

  • Can I stay in my apartment if I renew the contract after the 15th of May 2022?  

It depends on the availability. If your apartment is still available, of course, we will be happy to offer it to you. However, you will no longer be eligible for personal renewal offer and will have to pay the ‘All-in’ price listed online. 

  • What can I do if I want to renew later, and my apartment is no longer available anymore? 

If your apartment is no longer available, we will try to find another apartment for you (upon availability). 

  • In which cases I might not be able to renew my contract?

You will not be able to renew your contract if you still have open payments from your current contract or if you have not provided us a SEPA Form. Please complete these steps first to be able to renew your contract. 

Payments & contract

  • Will my rent stay the same if I renew my contract?  

All the renewals are carried out according to our new pricing concept, so please fill out the form above in order to get your personal price offer, the rent may be different. 

  • Do I have to pay the service fee again?  

With our new pricing concept, a reduced admission fee (old ‘service fee’) is requested in advance if the extension takes place for the same apartment. The reduced admission fee is only 15 € instead of maximum 150 €.

Service fee is now included in the monthly ‘All-in’ price (10€/month). If you wish to renew your contract in a different apartment, then the regular admission fee will apply:

    • 100 € for 12 and 36 month stays
    • 150 € for 6 month stays
  • Do I have to pay the deposit again?  

If the difference of the current and new deposit is up to 100€, no extra deposit is needed. If the difference is over 100€, it must be paid additionally. 

  • Should I transfer the first month again or will it be charged automatically?  

It will be charged automatically from your SEPA since it is an extension, so you do not have to transfer it again. 

  • Can I cancel/withdraw from my contract after I have renewed it if my plans change? 

After you have renewed your contract, you may no longer withdraw from the contract. 

  • Which ‘All-in’ price do I receive if I renew my contract after the promotion period is over?  

It depends on the period you renew your contract and the length of your stay, for more info please contact our sales team at sales.austria@the-fizz.com.